Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Hatcher Home! The terms "we," "us," and "our" refer to Hatcher Home. Hatcher Home operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Hatcher Home is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, which is available on this website. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to accurately represent the products offered through Hatcher Home. However, colors and product appearance may vary depending on your device, screen settings, and other factors.
Many products offered by Hatcher Home are fulfilled and shipped by third-party supplier partners. Because certain products may be handmade, handcrafted, or made from natural materials, slight variations in color, size, texture, grain, finish, or appearance may occur and may not be considered defects.
We do not warrant that the appearance or quality of any product or service purchased will exactly match how it appears on your screen.
Product descriptions, pricing, availability, and other information may be changed at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Hatcher Home reserves the right to accept or decline an order for any lawful reason at our discretion.
Your order is not accepted until Hatcher Home confirms acceptance. Payment must be received and processed before an order is accepted.
Please review your order carefully before submitting it. Because many Hatcher Home orders are transmitted to third-party fulfillment partners for processing, we may be unable to accommodate changes or cancellations after an order has entered fulfillment.
If we do not accept an order or need to change or cancel an order, we will attempt to notify you using the email address, billing information, shipping information, and/or phone number provided when the order was placed.
Purchases are subject to our Return and Refund Policy, which is available on this website.
You represent and warrant that purchases are for your own personal or household use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be reflected in your order confirmation.
Unless otherwise stated, posted prices do not include applicable taxes, shipping, handling, customs, duties, or import charges.
Prices offered by Hatcher Home may differ from prices offered by third parties for similar or identical products.
We may periodically offer promotions that affect pricing and are subject to separate terms and conditions. If promotion terms conflict with these Terms, the promotion-specific terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You represent and warrant that payment information provided is true and correct, that you are authorized to use the payment method provided, and that you will pay all charges incurred at the posted prices, including applicable shipping charges and taxes.
SECTION 5 - SHIPPING AND DELIVERY
Products sold through Hatcher Home may be fulfilled and shipped directly by third-party supplier partners and may ship from different locations.
If an order contains products from more than one supplier or fulfillment location, products may arrive in separate packages and at different times.
Shipping costs and estimated delivery times may vary by product, supplier, shipping destination, and shipping method and will be presented when available during checkout.
Delivery dates and transit times are estimates and are not guaranteed.
Hatcher Home is not responsible for delays caused by shipping carriers, supplier processing, customs, weather, natural disasters, incorrect customer-provided shipping information, or other circumstances outside our reasonable control.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, branding, text, displays, graphics, original images, product reviews, video, audio, and the design and arrangement of our website, are owned by Hatcher Home, its affiliates, licensors, suppliers, or other applicable rights holders and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, publicly display, republish, download, store, or transmit protected material from the Services without permission from the applicable rights holder except as permitted by law.
Nothing in these Terms grants you a license or other rights to intellectual property belonging to Hatcher Home, Shopify, our suppliers, or any third party.
Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. Other names, logos, product names, designs, and slogans appearing through the Services may be trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools offered by third parties that we do not monitor or control.
Access to third-party tools is provided "as is" and "as available" without warranties, representations, or endorsements.
Your use of optional third-party tools is at your own risk and discretion. You should review and understand the terms and policies of the applicable third-party provider before using such tools.
New features, tools, or resources offered through the Services may also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links, materials, or functionality provided or operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites or services.
If you leave Hatcher Home to access a third-party website, you do so at your own discretion.
Please review third-party policies and practices before entering into transactions with third parties.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Hatcher Home is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Hatcher Home.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Hatcher Home, including any injury, damage, or loss resulting from purchased products and services.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Hatcher Home.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is subject to the Hatcher Home Privacy Policy, which is available on this website.
Certain personal information may also be subject to Shopify's Privacy Policy.
Because our Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve those Services.
Information submitted through the Services may be transmitted to and shared with Shopify and other service providers as necessary to operate our store, process transactions, fulfill orders, and provide Services.
Please review our Privacy Policy for additional information regarding how personal information is handled.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, feedback, proposals, or other content ("Feedback"), you grant us the right to use, reproduce, modify, publish, distribute, and display that Feedback as permitted by applicable law.
You represent that you own or have the necessary rights to any Feedback you submit and that you have disclosed any compensation or incentives received in connection with that Feedback where required.
Feedback may not violate the rights of any third party or contain unlawful, abusive, defamatory, obscene, malicious, or otherwise prohibited material.
You are responsible for the accuracy and legality of Feedback you submit.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information provided through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, inventory, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information as permitted by law.
If incorrect information materially affects an order, we may contact you regarding available options, including correction or cancellation where appropriate.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not use the Services to violate applicable laws or regulations, infringe upon intellectual property or other rights, harass or harm another person, transmit intentionally false or misleading information, distribute malicious software, engage in fraud, spam, phishing, unauthorized data collection, or interfere with the security or operation of the Services.
You may not impersonate another person or entity or engage in conduct intended to interfere with another person's ability to use the Services.
We reserve the right to suspend or terminate access to the Services when we reasonably determine that these Terms have been violated.
SECTION 14 - AGENTS AND AUTOMATED ACCESS
Automated software, agents, bots, scraping tools, or similar technologies may not access, use, scrape, copy, interfere with, or interact with the Services in a manner that violates applicable law, these Terms, or technical measures used to protect the Services.
Automated systems must not conceal their automated nature, circumvent security measures, bypass access restrictions, or interfere with measures intended to protect the Services.
SECTION 15 - TERMINATION
We may suspend or terminate access to the Services when permitted by law, including when these Terms are violated.
You remain responsible for amounts properly due for purchases or obligations incurred before termination.
Provisions that by their nature should survive termination will remain in effect.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided "as is" and "as available," except where expressly stated otherwise.
We do not guarantee that use of the Services will always be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow certain warranty exclusions or limitations, so portions of this section may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Hatcher Home and its affiliates, partners, employees, agents, contractors, service providers, licensors, Shopify, and Shopify's affiliates will not be liable for indirect, incidental, punitive, special, or consequential damages arising from use of the Services or products purchased through the Services where such liability may lawfully be limited or excluded.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Hatcher Home, Shopify, and their applicable affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from third-party claims arising from your violation of these Terms, applicable law, or the rights of another party.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed as necessary.
The remaining provisions will continue in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Failure by Hatcher Home to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with policies and operating rules posted through the Services, constitute the agreement governing your use of the Services, subject to applicable law.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent except where applicable law provides otherwise.
We may transfer or assign our rights and obligations as permitted by applicable law.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by and construed in accordance with applicable laws in the jurisdiction where Hatcher Home is headquartered, subject to any consumer protection laws that provide otherwise.
SECTION 23 - HEADINGS
Headings used in these Terms are provided for convenience only and do not limit or otherwise affect the meaning of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
The most current version of these Terms of Service will be available on this website.
We reserve the right to update, change, or replace portions of these Terms by posting updates to our website.
Where required by applicable law, we will provide notice of material changes.
Continued use of the Services following an effective change constitutes acceptance of the revised Terms to the extent permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Hatcher Home
hatcherscents@gmail.com